Privacy policy

At Black Card Chauffeur, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services or visit our website. We encourage you to read this policy carefully to understand our practices.

Information We Collect

  1. Personal Information: We may collect personal information, including your name, contact details, payment information, and travel preferences when you make bookings or communicate with us.

  2. Usage Data: We gather data on how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visits.

  3. Cookies: We use cookies to enhance your browsing experience on our website. You can adjust your cookie preferences through your browser settings.

How We Use Your Information

  1. Service Delivery: We use your data to provide transportation services, including booking confirmations, vehicle tracking, and communication with our chauffeurs.

  2. Customer Support: Your information helps us respond to your inquiries, requests, and complaints efficiently.

  3. Improvement of Services: We analyze data to improve our services, customize content, and enhance the user experience on our website.

  4. Marketing and Promotions: With your consent, we may send you promotional materials, special offers, and updates about our services.

Information Sharing

We do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: We engage trusted service providers to assist us in delivering our services, and they may have access to your data for that purpose.
  • Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights, safety, or property.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

Your Choices

  • You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in our emails.
  • You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or by email.

Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us at info@blackcardchauffeur.com

Last Updated: 18.09.2023

By using our services or visiting our website, you consent to the practices described in this Privacy Policy.